Ticketline Cookie Policy

We use cookies to ensure that you get the most out of our Site. A cookie is a small file that is automatically issued to your computer when you enter most websites (including this one) and which is stored by the browser on your computer's hard drive. Cookies identify your computer, not the individual user of your computer. Ticketline do not use cookies to collect personal information about you. Cookies are only used to track your order progress and user preferences and to improve your overall experience using the website.

We track two types of cookies: Temporary and Persistent

Temporary Cookie

A temporary cookie is used to keep track of your "session". Without that temporary cookie (which is not stored after you quit your browser) you would have to log on every time you access a new page.

Persistent Cookie

A persistent cookie is stored on your device. They help us provide you with user preferences, settings and information for future visits on our Platform. Persistent cookies allow convenient and easy access to familiar variables such as facilitating preferences such as favourites, bookmarks or language preferences. They can also be used to assess browsing behaviour.

Various cookies do different things, including:

Absolutely necessary cookies

These are cookies that are required for the Site to work properly when you browse it or try to order tickets.

  • Session Cookie

    This cookie is used to identify you as you proceed through the order process and to store your user preferences. The cookie will expire once you close your browser unless you tick "Keep me signed in for today", in which case the cookie will be stored on your computer for 24 hours after which it will expire.

  • Traffic Management Cookie

    This cookie is used to ensure the Site operates smoothly, giving you the best possible experience by sharing our web traffic between multiple servers.

  • Cookie Options Cookie

    This cookie is used to save whether or not you consent to other cookies being used. It is not used to track or invade your privacy, but instead there for us to remember your privacy settings. If you delete this cookie your Ticketline privacy options will reset back to default and you will be shown a message at the bottom of the window asking you if you'd like to change your privacy options.

Advertising Cookies

Targeting and advertising cookies track browsing habits and are used to deliver targeted (interest-based) advertising. They can also limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. They are usually placed on our Site by third party advertising networks with our permission. They remember that you have visited a Site and this information is shared with other organisations, such as advertisers.

Managing cookies

You can manage Site cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. If you choose to change your settings, you may find that certain functions and features will not work as intended.

Please click below for detailed information on how to disable and delete cookies in some commonly used browsers or visit the 'Help' section of your browser:

To find out more about cookies, here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preference: http://www.aboutcookies.org.

Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of the Site and your experience may not be satisfactory.

The names of the cookies used by the Site and the purposes for which these cookies are used are set out in the table below:

Cookie Name Purpose Type Duration
Adroll Analytics Tracking Third Party Persistent
Facebook Pixel Advertising Tracking Third Party Persistent
Google Analytics Analytics Tracking Third Party Persistent
Google Adwords Advertising Tracking Third Party Persistent
Twitter Advertising Tracking Third Party Persistent

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